1. Website Terms and Conditions
This section – known in this document as the “Terms and Conditions”.
For the purposes of this document, www.gothicart.co.uk
shall be referred to as the “Website”.
For the purposes of this document, S.E.R. Limited shall be referred to as the “Company”.
1.1 Introduction
These Terms and Conditions govern your access to and use of the Website, including any content, functionality, services, or products offered through or in connection with the Website. By accessing, browsing, or using the Website in any manner, you (the “User”, “Visitor”, “You” or “Your”) acknowledge and agree that you have read, understood, and agree to be bound by these Terms and Conditions, together with the Privacy Statement and Disclaimer, which form an integral part of this document. If you do not agree to these Terms and Conditions, you must immediately cease use of the Website.
The Website is operated by the Company, trading as www.gothicart.co.uk
, including its affiliates, subsidiaries, officers, directors, employees, contractors, successors, and assigns (collectively referred to as the “Company”, “We”, “Us”, or “Our”).
The Company reserves the right to amend, update, or otherwise modify these Terms and Conditions at any time without prior notice. Continued use of the Website after modifications have been posted shall constitute acceptance of such revised Terms and Conditions. It is the responsibility of the User to periodically review these Terms and Conditions for changes.
1.2 Eligibility and Scope
Use of the Website is permitted only by individuals who are of legal age and capacity to enter into binding contracts under applicable law. By using the Website, you represent and warrant that you meet all such eligibility requirements. If you do not meet these requirements, you must not access or use the Website.
These Terms and Conditions apply to all Users of the Website, regardless of whether they are visitors, registered members, customers, suppliers, or any other category of User.
1.3 Intellectual Property Rights
Unless expressly stated otherwise, all content on the Website — including, without limitation, text, graphics, logos, icons, images, audio and video clips, data compilations, software, code, databases, and the arrangement thereof (the “Content”) — is the property of the Company or its licensors and is protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
The User is granted a limited, non-exclusive, non-transferable licence to access and use the Website solely for personal, non-commercial use. This licence does not include:
Reproduction, modification, distribution, or republication of Content for commercial purposes.
Use of data mining, robots, or similar data gathering or extraction tools.
Reverse-engineering or decompiling any part of the Website.
Any unauthorised use of the Content or the Website is strictly prohibited and will terminate the licence granted herein.
1.4 User Obligations
By using the Website, the User agrees not to:
Engage in any activity that is unlawful, fraudulent, defamatory, obscene, abusive, or otherwise objectionable.
Introduce viruses, trojans, worms, logic bombs, or other harmful material.
Attempt to gain unauthorised access to the Website, the server on which it is stored, or any associated system or database.
Interfere with or disrupt the integrity, availability, or performance of the Website.
Use the Website for any purpose that infringes or violates the rights of others.
The Company reserves the right to restrict or terminate access to any User who breaches these Terms and Conditions, without liability and without prejudice to any legal remedies available.
1.5 Purchases, Payments, and Refunds
Where goods, services, or digital products are offered for sale via the Website, the following terms shall apply:
Pricing: All prices are displayed in the currency specified on the Website and are subject to change without notice.
Payment: Payments must be made in full prior to delivery or access to goods or services. Accepted payment methods will be disclosed at the point of purchase.
Refunds: Refund policies, where applicable, shall be clearly stated in the relevant product or service description. Unless explicitly stated otherwise, all sales are final and non-refundable.
Delivery: Delivery times, whether physical or digital, are estimates only and not guaranteed. The Company accepts no liability for delays outside of its reasonable control.
1.6 Third-Party Links and Content
The Website may contain links to third-party websites, services, or resources. These links are provided solely as a convenience and do not constitute endorsement, approval, or responsibility for the accuracy, availability, or legality of such third-party content. Users acknowledge and agree that the Company shall not be held liable, directly or indirectly, for any loss or damage caused by reliance on third-party websites or resources.
1.7 Termination and Suspension
The Company reserves the right, at its sole discretion, to suspend or terminate User access to all or part of the Website for any reason, including without limitation, breach of these Terms and Conditions or any applicable law. Termination shall not affect accrued rights or liabilities of either party.
1.8 Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is established. Any disputes arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of that jurisdiction. Users expressly waive any objection to such venue or jurisdiction.
1.9 Severability and Waiver
If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable, such provision shall be severed, and the remaining provisions shall continue in full force and effect. Failure of the Company to enforce any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.
1.10 Entire Agreement
These Terms and Conditions, together with the Privacy Statement and Disclaimer, constitute the entire agreement between the User and the Company regarding the use of the Website and supersede all prior agreements, representations, and understandings, whether written or oral.
2. Privacy Statement (Including GDPR)
This section – known in this document as the “Privacy Statement”.
For the purposes of this document, www.gothicart.co.uk
shall be referred to as the “Website”.
For the purposes of this document, S.E.R. Limited shall be referred to as the “Company”.
2.1 Introduction
This Privacy Statement explains how the Company, as operator of the Website, collects, uses, discloses, processes, and protects personal data when You (“User”, “Visitor”, “You”, “Your”) access or use the Website and any associated services. The Company is committed to safeguarding the privacy and rights of all Users and ensuring compliance with the UK Data Protection Act 2018, the General Data Protection Regulation (EU) 2016/679 (“GDPR”), and any relevant local laws.
By accessing the Website, You agree to the terms of this Privacy Statement. If You do not agree, You should immediately discontinue use of the Website.
2.2 Definitions
For the purposes of this Privacy Statement:
“Personal Data” means any information that relates to an identified or identifiable natural person.
“Processing” means any operation performed on Personal Data, including collection, storage, use, transfer, disclosure, or deletion.
“Data Controller” refers to the Company, which determines the purposes and means of processing Personal Data.
“Data Subject” means the User to whom the Personal Data relates.
“Processor” means a third party that processes data on behalf of the Company.
2.3 Lawful Basis for Processing
The Company processes Personal Data only where a lawful basis exists under GDPR. This may include:
Consent: where You have explicitly consented to the processing of Your data.
Contractual necessity: where processing is necessary for the performance of a contract with You.
Legal obligation: where processing is necessary to comply with applicable legal requirements.
Legitimate interests: where processing is necessary for the Company’s legitimate business purposes, provided such interests do not override Your fundamental rights.
2.4 Categories of Data Collected
Depending on Your use of the Website, the Company may collect the following types of data:
Information You Provide Directly
Name, email address, postal address, phone number.
Payment information (processed securely through third-party payment providers).
Content of communications sent via contact forms or email.
Information Collected Automatically
IP address, browser type, device identifiers, operating system, referring URLs.
Behavioural data such as pages visited, time spent on the Website, and links clicked.
Cookies, web beacons, and other tracking technologies.
Special Categories of Personal Data
The Company does not intentionally collect sensitive Personal Data (e.g., racial or ethnic origin, political opinions, religious beliefs, biometric data). If such information is inadvertently provided, it will be processed only where lawful.
2.5 Use of Personal Data
The Company uses Personal Data for the following purposes:
To operate, maintain, and improve the Website and associated services.
To provide products, services, or information requested by You.
To process transactions and deliver purchased goods or services.
To respond to enquiries, feedback, or customer support requests.
To personalise User experience and improve Website functionality.
To comply with applicable legal or regulatory obligations.
To send administrative information, updates, or notices related to the Website.
To carry out marketing and promotional communications, where consent has been provided.
2.6 Sharing and Disclosure of Personal Data
The Company will not sell or rent Personal Data to third parties. The Company may share data under the following limited circumstances:
With trusted service providers offering hosting, payment processing, analytics, IT support, marketing, or other essential services, bound by confidentiality and data protection obligations.
Where disclosure is required to comply with a legal obligation, government request, or court order.
In the event of a merger, acquisition, restructuring, or sale of assets, where Personal Data may be transferred as part of the business.
Where disclosure is necessary to protect the rights, property, or safety of the Company, its employees, or Users.
2.7 International Data Transfers
Personal Data may be transferred to and processed in jurisdictions outside the User’s country of residence, including jurisdictions that may not provide the same level of data protection. In such cases, the Company implements appropriate safeguards, including Standard Contractual Clauses approved by the European Commission, to ensure that Personal Data remains protected.
2.8 Data Retention
Personal Data will be retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Retention periods may vary depending on the nature of the data and applicable legal obligations. When Personal Data is no longer needed, it will be securely deleted, anonymised, or archived.
2.9 Data Subject Rights under GDPR
Users located in the European Union, United Kingdom, or other jurisdictions with similar data protection regimes, are entitled to the following rights:
Right of access: to request confirmation of whether the Company holds Personal Data about You and to obtain a copy.
Right to rectification: to request correction of inaccurate or incomplete Personal Data.
Right to erasure (“right to be forgotten”): to request deletion of Personal Data, subject to lawful grounds for retention.
Right to restrict processing: to request limitations on how Your data is processed.
Right to data portability: to request a copy of Personal Data in a structured, machine-readable format.
Right to object: to object to processing based on legitimate interests or for direct marketing purposes.
Right to withdraw consent: to withdraw consent at any time where processing is based on consent.
Right to lodge a complaint: to file a complaint with the relevant supervisory authority if You believe Your rights have been violated.
Requests to exercise these rights may be submitted using the contact information provided in Section 2.15 below.
2.10 Security of Data
The Company implements appropriate technical and organisational measures to protect Personal Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include encryption, access controls, firewalls, secure servers, and regular security audits. However, no method of electronic storage or transmission is 100% secure, and the Company cannot guarantee absolute security.
2.11 Cookies and Tracking Technologies
The Website uses cookies and similar technologies to enhance User experience, analyse site traffic, and provide targeted advertising. Users can manage cookie preferences through browser settings. Certain features of the Website may not function properly if cookies are disabled.
2.12 Marketing Communications
Where consent has been provided, the Company may use Personal Data to send newsletters, promotional offers, and marketing materials. Users may opt out of receiving such communications at any time by following the unsubscribe instructions contained in the message or by contacting the Company directly.
2.13 Children’s Privacy
The Website is not intended for use by individuals under the age of 18. The Company does not knowingly collect Personal Data from children under this age. If the Company becomes aware that such data has been collected, it will be promptly deleted.
2.14 Automated Decision-Making and Profiling
The Company does not use Personal Data for automated decision-making or profiling that produces legal or similarly significant effects on Users, unless required by law or with explicit consent.
2.15 Contact Information
For any questions, concerns, or requests relating to this Privacy Statement or Your Personal Data, You may contact the Company Using Our Contact Us Page From the Menu in the Top Right of the Screen or the form below.
2.16 Updates to this Privacy Statement
The Company reserves the right to amend or update this Privacy Statement from time to time to reflect changes in law, technology, or practices. The updated version will be posted on the Website with the effective date clearly indicated. Users are encouraged to review this page periodically.
2.17 Acknowledgment
By using the Website, You acknowledge that You have read, understood, and agreed to this Privacy Statement.
3. Disclaimer
This section – known in this document as the “Disclaimer”.
For the purposes of this document, www.gothicart.co.uk
shall be referred to as the “Website”.
For the purposes of this document, S.E.R. Limited shall be referred to as the “Company”.
3.1 General Information
The information, content, and materials provided on the Website are made available by the Company for general informational purposes only. While every reasonable effort is made to ensure accuracy, reliability, and timeliness, the Website and its contents are provided strictly on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, whether express or implied.
By using the Website, You (“User”, “Visitor”, “You”, “Your”) acknowledge and agree that all use of the Website and reliance on any content or services offered herein is undertaken entirely at Your own risk.
3.2 No Warranties or Representations
The Company makes no warranties, representations, or guarantees, express or implied, regarding:
The completeness, accuracy, or reliability of the Website or its content.
The availability, accessibility, or uninterrupted operation of the Website.
The suitability of the Website or its content for any specific purpose.
The absence of viruses, malware, or other harmful components.
The quality, performance, or outcomes of any goods, services, or information obtained through the Website.
3.3 Limitation of Liability
To the fullest extent permitted under applicable law, the Company, its parent entities, subsidiaries, affiliates, directors, officers, employees, agents, contractors, suppliers, and licensors (collectively, the “Released Parties”) hereby disclaim all liability for any and all damages, losses, claims, liabilities, costs, or expenses, whether direct, indirect, incidental, consequential, punitive, special, exemplary, or otherwise, arising out of or in connection with:
Your access to or use of the Website.
Any inability to use or access the Website.
Reliance on any information or content provided through the Website.
Any errors, omissions, inaccuracies, or misstatements in the Website’s content.
Any viruses, malware, or harmful code transmitted via the Website.
Any products, services, or third-party content accessed or purchased through the Website.
In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not permitted, the Company’s liability shall be limited to the maximum extent permitted by law. In any event, the Company’s total liability, if any, shall not exceed the amount paid by You (if any) for accessing the Website or associated services in the twelve (12) months preceding the claim.
3.4 No Professional Advice
Unless expressly stated otherwise, nothing on the Website constitutes legal, financial, medical, technical, or professional advice of any kind. Any reliance placed on information from the Website is at Your sole risk and discretion. Users are strongly encouraged to consult qualified professionals for advice relating to their specific situation.
3.5 External Links and Third-Party Resources
The Website may include links to external websites, platforms, or resources provided by third parties. These links are provided solely as a convenience to Users and do not imply endorsement, approval, or control by the Company. The Company has no responsibility for the availability, content, accuracy, legality, or practices of any third-party sites.
Users acknowledge that the Company shall not be held liable for any loss, damage, or harm resulting from reliance on, or use of, such third-party content or services.
3.6 User-Generated Content
If the Website permits Users to submit, upload, or post content, such content is the sole responsibility of the User who provides it. The Company does not endorse, monitor, or guarantee the accuracy or reliability of User-generated content. Users assume all risks associated with exposure to such content.
The Company expressly disclaims all liability for any claims, damages, or disputes arising from or relating to User-generated content.
3.7 Indemnification
By using the Website, You agree to indemnify, defend, and hold harmless the Released Parties from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
Your use of, or inability to use, the Website.
Your violation of the Terms and Conditions, Privacy Statement, Disclaimer, or applicable law.
Your infringement of the rights of any third party.
Any content submitted, uploaded, or provided by You.
This indemnification obligation shall survive termination of Your use of the Website.
3.8 Availability and Continuity
The Company does not guarantee that the Website will always be available, uninterrupted, timely, secure, or error-free. The Website may be suspended, modified, withdrawn, or discontinued at any time without prior notice. The Company shall not be liable for any loss or damage arising from such suspension or discontinuance.
3.9 Force Majeure
The Company shall not be liable or deemed in breach of this Disclaimer for any failure or delay in performance resulting from events beyond its reasonable control, including but not limited to acts of God, natural disasters, strikes, labour disputes, wars, terrorism, government actions, pandemics, supply chain disruptions, technical failures, or interruptions to telecommunications or internet services.
3.10 No Liability for Third-Party Conduct
The Company shall not be liable for the conduct, actions, or omissions of any third parties, including service providers, advertisers, or other Users of the Website. All transactions conducted with third parties are solely between the User and such third parties.
3.11 Compliance with Local Laws
The Website is controlled and operated from within the jurisdiction of the Company. Users accessing the Website from other jurisdictions do so at their own risk and are responsible for compliance with applicable local laws. The Company makes no representation that the Website or its content is appropriate or available for use outside its primary jurisdiction.
3.12 No Liability for Data Loss or Security Breach
Although the Company takes reasonable steps to protect Personal Data and maintain secure systems, it cannot guarantee absolute security. Users acknowledge and accept that transmission of information over the internet carries inherent risks. The Company disclaims all liability for any unauthorised access, data breach, loss of information, or corruption of files arising from or related to use of the Website.
3.13 Severability of Disclaimers
If any provision of this Disclaimer is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect.
3.14 Governing Law and Jurisdiction
This Disclaimer shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is established. Any disputes arising from or in connection with this Disclaimer shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
3.15 Entire Agreement
This Disclaimer, together with the Terms and Conditions and Privacy Statement, constitutes the entire agreement between the User and the Company relating to liability and use of the Website, superseding all prior understandings, whether written or oral.
3.16 Emphasis on Non-Liability
To avoid any doubt, the Company, its owners, directors, officers, employees, affiliates, and representatives accept absolutely no liability for any damages, claims, or losses of any kind arising directly or indirectly from the use of the Website or reliance on any information, goods, or services provided herein.
Users acknowledge and agree that use of the Website is entirely at their own risk, and that they hereby release and discharge the Released Parties from any and all liability, claims, or causes of action, whether known or unknown, arising out of or in connection with the Website.
